Delivery info and Shipping Terms

Delivery Information

FEES

We do allow collections.
Simply make your selection on Check-Out after you selected your products. a Delivery address is required at checkout to calculate accurate delivery fees
 
Delivery in Gauteng: R380/R280 depending on products.
For main areas. Rural areas may have an extra charge.


Delivery by courier depends on item size. Couriers fees for smaller items are set and available on checkout. Larger items outside Gauteng may require a quote.


Delivery - Limpopo and Durban Routes: R1 200
Main Centre's Only. Bela-Bela Modimolle, Mookgopong, Vaalwater, Lephalale, Marken, Mokopane, Polokwane, Marble Hall, Groblersdal, Durban-Jhb N1 Route up to Port Shepstone  Pease confirm with us if you are unsure. Deliveries twice a month.


Delivery rest of South Africa: Quote Dependent
Delivery will depend on the size of the product and the area of delivery please request a quote from us on the contact us page.


Collection at Pretoria Showroom: Free 
Tshwane China Shopping Mall
Sefako Makgatho Drive (old Zambezi Drive)
Pretoria
083 626 8695
 
Location : https://goo.gl/maps/C4i9PCYmfMp
Take the basement parking entrance to the left of Ocean Basket. Proceed to floor FF (where the movies are).
From the movie entrance we are to your right: Shop 214
 
Collection at Johannesburg Warehouse: This is not a showroom: Free 

North Road
Riverbend AH,
Johannesburg,
Riette 0720524106
 
Location: https://goo.gl/maps/YPRs93M2PAR2


 
LEAD TIMES

Most items and colours are in stock and delivery can take place between 1 and 3 days, depending on delivery schedules.
At times when fabric availability is a problem, delivery can be delayed but will take place within 14 days.
During the December festive season factories generally close between 15th December to 10 January.
Although we keep a warehouse with stock there are always some items that are sold out before the factories re-open, this may cause delays of up to end of January. Please check with us if this whether this will be applicable to your order.

 

SHIPPING POLICY

The delivery service depend on your area and size of products. Most items are large and large items are expensive to courier outside of Gauteng. Local delivery fees are delivered in house. For bulk orders please contact us for fees. Collections are welcome. Some areas, like farms, A/H and outlying areas, may be more expensive and in these instances there will be an addition to the standard fee. Delivery charge outside Gauteng is only an estimate and we will confirmed this once we have the delivery address and order. 

We guarantee the product to be in the originally manufactured condition at the time of the unloading at your delivery address. 

In most instances our drivers will offer to assist in placing the items in required rooms, this is a courtesy service and is not covered under the abovementioned guarantee. Any damages from the time of goods being offloaded at the clients' premises is at the risk of the buyer. Buyers must ensure that the items are safely carried and placed inside.

Drivers may under no circumstances remove doors or fixtures from a dwelling or office to fit items. Neither are they permitted to hoist furniture to higher floors or through windows.

That Couch Place cannot take responsibility if items bought do not fit through the doors or in the required spaces.